Everything Bawks Can Do

A complete look at the features that help subject-matter experts scale their institutional knowledge and eliminate repetitive inquiry work.

Unique to Bawks

Autonomous Inquiry Completion

Upload a blank inquiry and walk away. Bawks drafts every answer from your Body of Knowledge — sourced, scored, and cross-checked.

Inquiry Auto-Fill
Upload a blank questionnaire or inquiry and receive it back fully completed. Each answer is pulled from your Body of Knowledge with source attribution and a confidence score, so you know exactly where the information came from and how much to trust it.
Autonomous Drafting
Bawks works through the entire inquiry without supervision. Come back to a complete first draft — only the flagged, low-confidence items need your attention. Turns hours of copy-paste work into a quick review session.
Confidence Scoring
Every answer includes a confidence score that tells you how well-supported it is by your source material. High-confidence answers can be approved quickly; low-confidence ones get routed for expert review. No more guessing what needs a second look.
Source Attribution
See exactly which document and which section each answer was drawn from. Click through to the original source material to verify context. Full traceability from answer back to the knowledge that produced it.
Consistency Checking
Before you send an inquiry, Bawks automatically scans for contradictory answers across the document. Conflicting statements are flagged so you can resolve them before they reach your counterpart.
Review Workflow
Flagged items are surfaced in a focused review interface. Work through only the answers that need human judgment — novel questions, low-confidence drafts, or detected contradictions — and approve the rest in bulk.

Knowledge Management

Build and maintain a living Body of Knowledge from your existing documents. Upload once, answer forever.

Body of Knowledge (BOK)
Your BOK is a centralized, searchable knowledge base built from your uploaded documents. It stores chunked, embedded, and indexed content so that answers to future questions are always grounded in your actual institutional knowledge.
Document Ingestion
Drop in files and Bawks handles the rest — parsing, structure detection, chunking, and embedding. Multi-topic documents are automatically split into logical sub-documents so each piece of knowledge is independently searchable.
Multi-Format Support
Upload XLSX spreadsheets, CSV files, Word documents (DOCX), PDFs, plain text, and Markdown. Bawks has dedicated parsers for each format, so structure and content are preserved regardless of how your knowledge was originally captured.
Semantic Search
Queries are matched to your knowledge base using vector embeddings, not just keywords. Ask a question in natural language and Bawks finds the most relevant content even when the exact words differ from what's in your documents.
Answer Corrections & Feedback
When an answer is wrong or incomplete, correct it inline. Corrections are re-embedded into your BOK automatically, so the same mistake doesn't happen twice. Thumbs up/down feedback helps track answer quality over time.
Multiple BOKs
Create separate Bodies of Knowledge for different domains, teams, or use cases within your organization. Keep security questionnaire knowledge separate from HR policy knowledge, each with its own health metrics and access controls.
Unique to Bawks

Knowledge Health & Quality

Your knowledge base monitors itself. Bawks continuously identifies gaps, staleness, and contradictions before they surface in an inquiry.

Knowledge Immune System
Like a biological immune system, Bawks continuously scans your BOK for weaknesses. Coverage gaps, outdated answers, and contradictions are detected and surfaced proactively — so you can fix problems before they cause a failed inquiry.
Quality Dashboard
A single view of your BOK's health: coverage score, freshness score, consistency score, and an overall health rating. Track improvement over time and identify which areas of your knowledge base need the most attention.
Answer Freshness
When a source document is updated, Bawks flags every answer that was derived from it. You'll know which answers may be stale and need re-review, preventing outdated information from being served in future inquiries.
Contradiction Detection
Bawks identifies conflicting statements across your entire knowledge base — not just within a single inquiry. Resolve inconsistencies proactively so your answers are always internally coherent.
Coverage Gap Analysis
Detects unanswered topic areas in your knowledge base by analyzing the questions you've been asked against the content you've uploaded. Tells you exactly where to focus your next round of document uploads.

Collaboration & Workflow

From Slack to secure follow-up portals, Bawks fits into how your team already works.

Follow-Up Portal
Share a secure link with your inquiry counterpart. When follow-up questions come in, Bawks auto-drafts responses from your BOK. Your team reviews and sends — no re-entering the tool, no context switching, no knowledge lost.
Expertise Routing
When a question falls outside the BOK's coverage or confidence is too low for an automated answer, Bawks routes it to the right subject-matter expert on your team. The expert's response feeds back into the BOK for next time.
Slack Bot
Query your Body of Knowledge, route questions to experts, and submit answer corrections — all without leaving Slack. Your team can tap into institutional knowledge in the tool they already live in.
Answer Versioning
Every change to every answer is tracked with full revision history. See who changed what, when, and why. Roll back to a previous version if a correction was made in error. Full audit trail for compliance-sensitive environments.
Bulk Re-Learning
Upload a corrected version of a previously ingested document and Bawks re-processes it, updating all affected answers across your BOK. No need to manually track which answers came from which version of a document.
Enterprise Ready

Governance & Security

Enterprise-grade security and compliance features are included on every plan — not locked behind an upgrade.

Role-Based Access Control
Admin, Editor, and Viewer roles control who can upload documents, edit answers, manage team members, and administer your organization's settings. Granular permissions ensure the right people have the right level of access.
Org-Level Encryption
All documents, chunks, embeddings, and answers are encrypted at rest with AES-256-GCM. Data in transit is protected with TLS. Your knowledge stays secure whether it's being stored, processed, or served.
Audit Log
A complete activity trail records every significant action: document uploads, queries, answer edits, role changes, exports, and more. Each entry includes who, what, when, and the originating IP address — ready for compliance review.
API Access
Integrate Bawks into your existing toolchain with a full REST API. Programmatically upload documents, run queries, retrieve answers, and manage your BOK. Build custom workflows or connect Bawks to your internal systems.
Data Export
Export your entire knowledge base, inquiry results, and activity history at any time. Your data is always portable — no vendor lock-in. Export archives are generated on demand and delivered as a downloadable ZIP.
Multi-Tenant Isolation
Every organization's data is isolated at the database level using PostgreSQL row-level security. There is no application-level workaround that can access another tenant's data. Isolation is enforced by the database engine itself.

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